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Research help: FAQ

The Laurentian University librarians and archivist are dedicated to helping you with your research.

Answers to the questions we are most frequently asked follow. If you can't find an answer to your question, contact your librarian or archivist.

How can I get help when chat is closed?

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You can get help via email or phone.

How can I access digital resources when I'm not working on campus?

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Start at the Library & Archives home page. All of the links from Omni (our academic search tool), the databases, and the research guides lead through our proxy server, which proves to content providers that you are a member of the Laurentian University community.


What libraries and archives at Laurentian are open to the public?

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You can check the opening hours online. Please note that the libraries and archives are closed on public holidays.

Where are the libraries and archives?

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Laurentian University offers several libraries and one archives:


How do I access items that have been placed on reserve?

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When the library is open, you can ask for reserve items at the service desk. To find items that have been placed on reserve, search the Course Reserves in Omni.

Faculty who want to add scanned items to their course in D2L can ask the library to scan articles from print journals or chapters of print books using the Request a digitized article/chapter/excerpt link in Omni for items held by the library, or the Request link in Omni for items not held by the library.

Faculty who teach on-campus courses can also ask to have print items placed on reserve.

 

 


How can I get help with my research?

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You can get help with your research:


How can I request a journal article or a book chapter via the interlibrary loan?

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You can request print books, electronic articles, and scans of articles, book chapters, and book excerpts from records in Omni.

  1. Search for the item in Omni.
  2. If the item is not held by Laurentian or any of Laurentian's Omni partners, check the Add results beyond Laurentian's collection to expand your search to all known items.
  3. If you find a matching result, click Not available locally, click for more options -> Get it from another library.
If you can't find a matching result in Omni, click Interlibrary Loan in Omni's top menu and fill out the blank request form.

How can I renew a loan?

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To renew a loans, connect to your Omni account and select My Loans from the menu under your name (top-right). Select the items you want to renew, then click Renew. The items will refresh to show their new due date.

If you have a problem renewing a loan, email the library that owns the item:


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